With Take Care, it’s like you would have a magic power of knowing each of your customers by heart.
Like the shopkeeper, a bartender,
a hairdresser – who knows their clients’ names, holiday plans, book preferences and so much more. Having similar knowledge, you can easily bond with your clients and prospects, even though you work with them mostly online.
Take Care gives you precise knowledge about each of your customers’ characteristics, actions and preferences.
You can use it to adapt the way your brand interacts with a particular client – the language you use, the values you share, the products you suggest to buy.
With algorithms analyzing your customers interactions and behaviour, Take Care suggests products they will be most likely to buy from you.
You can act like a customer’s best advisor, being aware of his or her (even unconscious) needs. No more spamming with unwanted products ever again.
Use Take Care to take data-driven decisions.
Stay on top of your sales funnel having ALL your contacts and interactions monitored and measured. Observe trending products, control your consultants’ performance, take control over the pace and direction of your business development.
Behavioral data
Communication streams
Consumer data
Customer 360
Data driven optimization
Engage with your customers using one, simple dashboard, which integrates all your communication channels (your Facebook, Instagram, e-mail, chat and more)
Answear questions about order status, complaints, returns and others in less than a second, no matter the channel they were asked
Automatically identify and include in your database people who have ever engaged with your brand, even if there was no purchase (yet)
Get notified about potential reach of people engaging with your brand, learn their mood (sentiment) and attitude towards your brand, products or services
Answear questions about order status, complaints, returns and others in less than a second, no matter the channel they were asked
Have AI to tell you what and when your customers may need. Cross-sell and up-sell using that knowledge.